Museum Staffing Solutions

Why Choose Artisan People?

Recruiting for any role takes up a lot of time and resources and takes away from your core duties. Specialised recruitment agencies help to alleviate some of the burdens associated with hiring. They maintain networks of candidates who have the expertise and experience that you need.

At Artisan People, we pride ourselves on being a specialised museum recruitment agency. With our deep understanding of the museum industry and the unique job functions that come with it, we’re able to provide customer service superstars who are perfect for the role. And that’s why our clients choose to put their trust in us.

We know that when it comes to museum recruitment, cultural fit is important. Many UK museums play a key role in attracting visitors and driving British tourism. Having staff who understand and share those values will create stronger teams and a more productive work environment. And ultimately, this will benefit both your museum and its visitors.

Our Process 

Our expertise in museum staffing is second to none. This is why our museum clients trust us to recruit for vacancies ranging from Seasonal Staff to Retail, Curators to Back Office and Security. You can be as involved as you would like, but many of our clients leave it totally up to us to find the perfect person for the job because they know we’ll deliver.

Candidate Sourcing: First and foremost, we look for people who have a passion for arts, heritage or tourism so they can engage and excite customers. We ensure that our tailored job adverts reach the right people and attract high-quality candidates. Our recruiters look for approachable and friendly personalities as well as relevant experience or qualifications. In our experience, candidates who are motivated and have a ‘can-do’ attitude are more likely to provide an amazing service. And we train them in everything else.

Selection Process: We conduct thorough interviews with potential candidates. As part of our personalised service, we handpick candidates who will not only be able to succeed in their role but will also fit in with your museum’s culture. Our interview questions go beyond skills and experience. We focus on uncovering the candidate’s passion for museums and heritage, the cultural alignment, and their ability to provide outstanding customer service.

Onboarding and Training: Once a candidate is successful and you’re happy that they will be a good fit, we start the onboarding and training process. Our candidates already have a passion for your industry, but they will also receive training in areas specific to their role such as ticketing, scanning technology, museum values etc. So you’ll end up with someone who is both skilled and can provide the best possible visitor experience.

Why Specialised Recruitment is Essential for Museums

Museums face a unique recruitment challenge: securing both technical expertise and a strong cultural fit. This is where specialised recruitment is essential.

Specialised museum recruitment targets qualified individuals interested in the museum industry. Unlike general recruitment agencies or job boards that cover a wide range of positions, we concentrate our efforts on particular sectors.

Our specialist recruiters know the ins and outs of the museum world as well as the type of people who will provide a phenomenal customer experience. They look beyond qualifications, assessing a candidate’s passion and alignment with each museum’s mission.

Artisan People’s Approach to Museum Recruitment 

Artisan People prioritises finding candidates who are the perfect fit – skilled individuals who want to contribute to the museum’s unique cultural identity. Our approach emphasises a deep understanding of both the museum and the candidate.

Our expert recruiters delve deep into each museum’s mission and values to tailor their search. They take the time to get to know the museum environment so they can get a good understanding of what you’re looking for in a new hire.

Cultural fit is an essential factor that we take into account. During the interview, we prioritise conversations about the museum’s field and each candidate’s motivations. We must handpick fantastic individuals who are genuinely passionate about your museum’s work and who will fit right in with your culture.

Success Stories in Museum Staffing 

“Artisan People can support our resourcing requirements to meet large-scale events and unexpected surges where other providers haven’t. This has enabled us to focus on the priorities of the Centre while ensuring that our existing staff aren’t under any unnecessary pressure. They never complain about a last-minute request and the quality and cultural alignment of the staff they supply is nothing short of exceptional.”

Matt Hale

– Head of Visitor Experience, Southbank Centre

“Our experience of working with Artisan People has been nothing but positive. The pressures of filling temporary roles at short notice can create added stress, but working with such a professional agency means we don’t have to worry about it. We know the staff will have been thoroughly vetted and most of the time they already understand the London Transport Museum and how we work. It’s amazing! Thanks, Tim and co.”

Geoff Rowe

– Deputy Director – Operations, London Transport Museum