Museums & Galleries

We specialise in finding the best candidates for visitor services in arts and heritage organisations across the UK.

We work with some of the country’s most famous and iconic Museums, Galleries, Arts Centres, Attractions, and Venues.

Tilly Thorneycroft

Tilly Thorneycroft

Museums & Galleries Division Manager Contact
  • Museums

    We work with some of the most iconic, popular and internationally renowned museums in the world, including the British Museum, the V&A and the London Transport Museum.

    We provide staffing for blockbuster exhibitions which are often open for extended hours requiring candidates to work late into the evening ensuring the visitor experience is never compromised no matter what happens! We can staff these exhibitions from day one with a core team of dedicated staff to make sure all staffing operations run smoothly, including training, lateness, sickness and payroll.

  • Galleries

    Our clients include leading galleries such as National Portrait Gallery and Serpentine Galleries and the Camden Arts Centre.

    We recruit candidates with a passion for art and art history. Many candidates are artists themselves, or studying art or art history at university, which enables them to talk knowledgeably and add to the visitor experience. They also need to be able to deal with a lot of people efficiently and professionally and ensure gallery etiquette is followed by visitors at all times. This is where our pool of experienced staff come into their own.

     

  • Cultural Institutions and Historic Attractions

    We supply staff with a customer service background and a mix of arts-related interests, such as fine arts, theatre and music to work in a wide range of cultural venues and historic buildings in and around London. This work varies from ushering at music venues such as the Union Chapel, gallery invigilating at the Barbican galleries, managing the cloakroom or stewarding at the Southbank Centre to welcoming visitors at Westminster Abbey.

    We are able to provide staff with the right experience working in ticketing, sales, promoting, ushering, queue busting and cloakroom across these diverse venues.

     

  • Candidate Requirements

    The majority of our roles are for customer-facing roles including visitor services, retail, front of house, usher, ticketing and gallery invigilation, but we also have back office positions including administrative, membership, reception, supervision and management.

    Candidates must understand the importance of providing a unique visitor experience and be used to working in a busy customer facing environment. You don’t necessarily have to have worked within a museum or gallery before, but you must have an interest in and passion for the arts or heritage, enjoy working with people, and have a strong work ethic.

  • Embracing difference

    We are an inclusive employer and recognise that difference is crucial to our organisation, as well as allowing a greater connection with audiences. In order to be proportionally representative of society, we welcome applications from candidates of all backgrounds and are interested in hearing from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector.

  • Our Clients

    Our Museum and Gallery team are passionate about everything to do with the arts, culture and heritage. Between them, they possess an incomparable knowledge of the sector, enabling them to provide outstanding staffing solutions specific to your needs and budgets.

    All candidates are handpicked by our consultants who are looking for people with the right personality and passion. We only take on those who we are certain will be perfect for the role. This means you’ll get staff who love dealing with people, are knowledgeable about your organisation and events, and are motivated to make sure that your visitors have a great experience.

     

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