Recruitment FAQs

There are security elements to the visitor services offering of most Museums, Galleries and Visitor Attractions established for safeguarding members of the public.

You must have a front line licence if you personally perform a licensable front line activity as part of your job.

You must have a front line or non-front line licence if you (1) you manage, supervise and/or employ individuals who perform licensable activities in their job or (2) you are a director of a company, or partner of a firm, where any other directors, partners or employees of that company or firm perform licensable activities in their job.

A full explanation can be found <<here>>

Source: www.gov.uk

At the time of writing, a SIA Licence costs £190 for 1 licence. Depending on the role and responsibilities included you may need to hold more than 1 licence, so we would advise you to check this with the gov.uk website

Yes. When we take you on as a temp in any sector, we will ask you to come in for induction training which will cover Selling Skills, Business Building, Traffic Stopping etc. We will also give you training in any technology you’ll be using, as well as any specific training for the sector you’re working in, including brand and product training.

Please call us at the earliest opportunity – do not text or email. If you cannot reach us, leave a message and we will call you back as soon as possible.

There are different dress codes for each sector. Your consultant will be able to tell you what you’ll need to wear when they find work for you.

Payment will be made weekly in arrears by bank credit transfer following submission of a properly completed time sheet. Statutory deductions such as income tax and NI contributions will be made from the payments. Official pay date will be every Friday.

You must take a time sheet with you to EVERY shift and get it signed by the counter manager or floor manager. It is one timesheet per counter that you work on. You must record your personal sales target for each day and the sales achieved.

To submit your timesheets. Download the Cam Scanner App. You need to take photographs of your timesheets using this app.

Please ensure you use the correct timesheet for the Artisan division you are working for:

London and Outer London Stores: beauty@artisanpeople.com

Selfridges and Luxury Stores: luxury@artisanpeople.com

North East & Scotland : wages@artisanpeople.com

Liverpool, Manchester & Yorkshire: timesheets@artisanpeople.com

Cardiff : southwest@artisanpeople.com

Midlands: birmingham@artisanpeople.com

Timesheets sent to other email addresses cannot be processed. Timesheets must be received by 9am on Monday mornings. You can download timesheets from the beauty & Luxury retails staff area on our website http://artisanpeople.com

There are security elements to the visitor services offering of most Museums, Galleries and Visitor Attractions established for safeguarding members of the public.

You must have a front line licence if you personally perform a licensable front line activity as part of your job.

You must have a front line or non-front line licence if you (1) you manage, supervise and/or employ individuals who perform licensable activities in their job or (2) you are a director of a company, or partner of a firm, where any other directors, partners or employees of that company or firm perform licensable activities in their job.

A full explanation can be found <<here>>

Source: www.gov.uk

At the time of writing, a SIA Licence costs £190 for 1 licence. Depending on the role and responsibilities included you may need to hold more than 1 licence, so we would advise you to check this with the gov.uk website

Roles include anything which is providing security to a business and include Door Supervisor, Museum Visitor Assistants, Security Officer, Concierge, Front of House Receptionist, Stewards, CCTV Operator.

An SIA licence is a compulsory security guard license that any individual or security related business needs before they can undertaking designated activities within the private security industry.

We work with a variety of venues across London from the British Museum, V&A and Southbank Centre to Kew Gardens, Westminster Abbey and the Roundhouse. See our Museum and Gallery recruitment page for more information.

No. We’re looking for people who are flexible and motivated, with the right blend of interests and personalities, and often find work for people who have retired from their careers, as well as students and all ages in between.

No, although we do need you to have a passion for arts and/or heritage so you can engage with customers. We are looking for personalities rather than experience or qualifications – if you’re interested, motivated and have a great can-do attitude, we’ll train you in everything else.

Whether it’s with fashion, cosmetics, skincare or fragrances, you’ll be working at the luxury end of the market, with all the expectations for customer service excellence that entails. You must therefore be prepared to give great one-to-one service and be happy to always go the extra mile in order to delight your customers.

No, but you will need to know your subject area well. For instance, we’ll be happy to meet you if you’ve learned how to do a makeover using YouTube videos rather than formal training courses, but we need to know you understand how to match colours with skin tone, and that you are comfortable putting makeup on other people. See our beauty and fashion recruitment page for more information.

You must have a front line licence if you personally perform a licensable front line activity as part of your job.

You must have a front line or non-front line licence if you (1) you manage, supervise and/or employ individuals who perform licensable activities in their job or (2) you are a director of a company, or partner of a firm, where any other directors, partners or employees of that company or firm perform licensable activities in their job.

A full explanation can be found <<here>>

Source: www.gov.uk

At the time of writing, a SIA Licence costs £190 for 1 licence. Depending on the role and responsibilities included you may need to hold more than 1 licence, so we would advise you to check this with the gov.uk website

Roles include anything which is providing security to a business and include Door Supervisor, Museum Visitor Assistants, Security Officer, Concierge, Front of House Receptionist, Stewards, CCTV Operator.

An SIA licence is a compulsory security guard license that any individual or security related business needs before they can undertaking designated activities within the private security industry.

We have strict dress codes and grooming guidelines for men and women which we will give you when we take you on. In a nutshell, you must wear a black, two piece suit with smart black shoes (maximum heel height 2cms for women), and minimal jewellery.

You will receive training in:

• Tills
• Language and culture
• Health & Safety
• Fire safety
• New products

If you are accept work for World Duty Free, it is compulsory to attend their own induction training.

If you are working specifically on a brand promotion, you will often get a detailed briefing, but you are also expected to do your own research. See our airside/duty free recruitment page for more information.

Your Pass will usually take around three months to be issued – we will endeavour to find you work in retail stores in the meantime.

We will organise your Pass for you. The total cost of a Pass is £350 but you can pay in installments – we will need a £90 fee upfront and, as you work, we will deduct £10 a week until you have paid off the rest. To obtain your Pass, we will need to obtain references for the past five years, proof of a valid passport, proof of National Insurance, and two pieces of documentation showing proof of address. You will also need to be DBS checked. You will also be required to do an online security test.

To be admitted airside, you will need to carry your Pass and your passport every day.