Visitor Services Assistant – London

We are currently seeking candidates for a Visitor Services Assistant role for the prestigious Victoria and Albert Museum.

The role

The successful candidate will be responsible for providing exceptional guest services and managing visitor interactions to ensure a positive experience at the museum.

Your key responsibilities:

• Welcome visitors to the Victoria and Albert Museum and provide information about exhibitions, events, and facilities
• Monitor visitor flow and assist the Security team with crowd management during peak times
• Ensure cleanliness and tidiness of visitor areas
• Collaborate with other museum staff to enhance the overall visitor experience

How you’ll dazzle us

We’re looking for a motivated individual with a passion for customer service (experience at tourist venues a plus!) and a proven track record in delivering exceptional customer service. You’ll thrive in a fast-paced environment, where excellent communication skills and a friendly manner are key. The ability to juggle multiple tasks with precision and a keen eye for detail is a must. We offer a flexible schedule, so be prepared to work weekends and public holidays to ensure our visitors have an unforgettable experience.

You will be required to work full time from 22nd July to 8th September on 4 days on, 2 days off rota.

What’s next

Apply now via the form below!