Recruitment FAQs

There are security elements to the visitor services offering of most Museums, Galleries and Visitor Attractions established for safeguarding members of the public.

You must have a front line licence if you personally perform a licensable front line activity as part of your job.

You must have a front line or non-front line licence if you (1) you manage, supervise and/or employ individuals who perform licensable activities in their job or (2) you are a director of a company, or partner of a firm, where any other directors, partners or employees of that company or firm perform licensable activities in their job.

A full explanation can be found <<here>>

Source: www.gov.uk

At the time of writing, a SIA Licence costs £190 for 1 licence. Depending on the role and responsibilities included you may need to hold more than 1 licence, so we would advise you to check this with the gov.uk website

Yes. When we take you on as a temp in any sector, we will ask you to come in for induction training which will cover Selling Skills, Business Building, Traffic Stopping etc. We will also give you training in any technology you’ll be using, as well as any specific training for the sector you’re working in, including brand and product training.

Please call us at the earliest opportunity – do not text or email. If you cannot reach us, leave a message and we will call you back as soon as possible.

There are different dress codes for each sector. You will be informed on what you need to wear during your induction.

Payment will be made weekly in arrears by bank credit transfer following submission of a properly completed time sheet. Statutory deductions such as income tax and NI contributions will be made from the payments. Official pay date will be every Friday.

You must take a time sheet with you to EVERY shift and get it signed by the counter manager or floor manager. It is one timesheet per counter that you work on. You must record your personal sales target for each day and the sales achieved.

To submit your timesheets. Download the Cam Scanner App. You need to take photographs of your timesheets using this app.

Please ensure you use the correct timesheet for the Artisan division you are working for:

London and Outer London Stores: beauty@artisanpeople.com

Selfridges and Luxury Stores: luxury@artisanpeople.com

North East & Scotland : wages@artisanpeople.com

Liverpool, Manchester & Yorkshire: timesheets@artisanpeople.com

Cardiff : southwest@artisanpeople.com

Midlands: birmingham@artisanpeople.com

Timesheets sent to other email addresses cannot be processed. Timesheets must be received by 9am on Monday mornings. You can download timesheets from the beauty & Luxury retails staff area on our website http://artisanpeople.com

There are also some challenges to working in a museum or art gallery. Some of the most common challenges include:

• At times you work in hectic environments with high numbers of visitors.
• The need to deal with difficult or demanding visitors.
• The need to be able to work independently and as part of a team.
• The pressure to meet deadlines and budget constraints.

There are many benefits to working in a museum or art gallery. Some of the most common benefits include:

• The opportunity to work with and learn about art and history.
• The opportunity to make a difference in the community.
• The chance to travel and see the world.
• A flexible work schedule.
• Work in very friendly environments.

The hours for working in a museum or art gallery can vary depending on the specific role. However, most visitor facing museum and gallery roles offer flexible hours which usually include evenings and weekends.

The pay for working in a museum or art gallery varies depending on the specific role, the size of the institution, and the location. However, in general, as many museums and galleries are registered charities, they offer the minimum living wage or slightly higher.

For visitor facing roles, experience and customer service skills are more important that academic qualifications.

The qualifications required for working in a museum or art gallery vary depending on the specific role. However, most museum and gallery jobs require a bachelor’s degree in a relevant field, such as art history, history, or museum studies. Some jobs may also require a master’s degree or additional training.

There are many different roles people can work in museums or art galleries. Some of the most common jobs include:

Visitor Services: The visitor services team are responsible for visitor care and helping to make a memorable experience.

Security Guard: All security staff are responsible for visitor safety and security, in addition to protecting the institution’s contents and building. A valid SIA certification is mandatory.

Curator: Curators are responsible for the care, preservation, and interpretation of the museum or gallery’s collection. They work to acquire new objects, research the history of objects in the collection, and develop exhibitions that tell stories about the objects.

Educator: Educators work to make the museum or gallery’s collection accessible to the public. They develop educational programs, give public lectures, and lead tours.

Conservator: Conservators are responsible for the preservation of the museum or gallery’s collection. They work to restore and preserve artefacts, and they develop and implement preservation plans.

Public relations and marketing: Public relations and marketing professionals are responsible for promoting the museum or gallery to the public. They work to develop marketing campaigns, create social media content, and organise events.

There are security elements to the visitor services offering of most Museums, Galleries and Visitor Attractions established for safeguarding members of the public.

You must have a front line licence if you personally perform a licensable front line activity as part of your job.

You must have a front line or non-front line licence if you (1) you manage, supervise and/or employ individuals who perform licensable activities in their job or (2) you are a director of a company, or partner of a firm, where any other directors, partners or employees of that company or firm perform licensable activities in their job.

A full explanation can be found <<here>>

Source: www.gov.uk

At the time of writing, a SIA Licence costs £190 for 1 licence. Depending on the role and responsibilities included you may need to hold more than 1 licence, so we would advise you to check this with the gov.uk website

Roles include anything which is providing security to a business and include Door Supervisor, Museum Visitor Assistants, Security Officer, Concierge, Front of House Receptionist, Stewards, CCTV Operator.

An SIA licence is a compulsory security guard license that any individual or security related business needs before they can undertaking designated activities within the private security industry.

We work with a variety of venues across London from the British Museum, V&A and Southbank Centre to Kew Gardens, Westminster Abbey and the Roundhouse. See our Museum and Gallery recruitment page for more information.

No. We’re looking for people who are flexible and motivated, with the right blend of interests and personalities, and often find work for people who have retired from their careers, as well as students and all ages in between.

No, although we do need you to have a passion for arts and/or heritage so you can engage with customers. We are looking for personalities rather than experience or qualifications – if you’re interested, motivated and have a great can-do attitude, we’ll train you in everything else.

Whether it’s with fashion, cosmetics, skincare or fragrances, you’ll be working at the luxury end of the market, with all the expectations for customer service excellence that entails. You must therefore be prepared to give great one-to-one service and be happy to always go the extra mile in order to delight your customers.

You will need to know your subject area well. For instance, we’ll be happy to meet you if you’ve learned how to do a makeover using YouTube videos rather than formal training courses, but we need to know you understand how to match colours with skin tone, and that you are comfortable putting makeup on other people. See our beauty and fashion recruitment page for more information.