Visitor Service Assistant - National Museum
Artisan People are recruiting gallery assistants for a world renowned national museum in central London. The museum has a superb reputation for representing history and culture and its staff facilitate the presentation of its collection to as wide audience as possible.
You will know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment.
You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter):
Fluency in English and excellent communication skills
A commitment to providing the best visitor experience possible
Vigilance within surroundings and awareness of security issues
Excellent presentation, punctuality and reliability
Alertness for quick response to emergency situations and evacuations
Engaging with visitors, actively promoting exhibitions and ticket sales
Be able to work in a busy cloakroom including manual lifting
Positive and proactive approach
You must be prepared to work overtime at short notice, particularly for evening or members’ events, early mornings or late nights.
There are 2 roles we are hiring for:
Full-time (Averages 5 days per week, 0940-1740)
Part-time (Average 5 days a week but 1100-1500 each day)
Induction with Artisan People - 29th August (1 hour)
Induction at the museum - 2nd -6th September
Induction hours are 1000-1700 each day, with Fridays being a later finish.
Hours of work once you start the role are 0940-1740 (0940-2040 on Fridays) / 1100-1500 for part-time
Role starts on your fixed rolling rota from Monday 9th Sepetmber.
Contracts continue until 8th March 2020.
Pay is £8.21 p/h, rising to £11.11 p/h after 12 weeks.
Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role)
NOTE: In your application, please specify whether you are looking for full time or part time work.