Full-time DONATIONS ASSISTANT / ACTIVE SELLER - NATIONAL MUSEUM

Artisan People are looking to put together a team of Donations Assistants and Active Sellers for one of Central London's oldest and most renowned museums. The team will be responsible for welcoming guests to the museum and encouraging and taking donations on behalf of the museum in the bag search area. You will also likely be answering visitor’s questions and acting as a first point of contact for the museum, so a friendly but focused approach to this role is essential.

Please note that this is a temporaryfull time position for 12 weeks organised around a fixed but rolling rota. You should be able to provide full availability for the 12-week period, including evenings and weekends.

The role runs from Wednesday 15th August until Sunday 11th November. Initial interviews will be held from the Wednesday 25th and Thursday 26th July at Artisan People, followed by a second interview at the museum on the second week of August. You must have:

  • ·         Experience in retail or the busy service industry
  • ·         Charity fundraising experience, or donations assistant at another museum would be ideal but not essential
  • ·         Fluency in English and excellent communication skills and ability to interact with visitors
  • ·         A positive and proactive approach to work
  • ·         Experience of working under pressure in a busy environment
  • ·         Team working and listening skills
  • ·         Cash and card handling experience
  • ·         Confidence in approaching guests and groups

Your duties will include:

  • ·         Actively greeting guests and encouraging donations to the museum
  • ·         Taking donations via a PDQ machine or cash
  • ·         Be knowledgeable of the museums temporary exhibitions and permanent collections

Pay £8.50 ph

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Please apply as soon as possible with a CV and covering letter to Rachel McCourt. Any applications that do not address the above points in the covering letter will be at a serious disadvantage.

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Only successful candidates will be contacted.

Temporary Positions / Front Of House / Hosting / Gallery Assistants Etc

Artisan People have a number of clients who call on us for casual staff in a number of roles, such as Hosting, Gallery Assistants, Cloakroom, Retail, Customer Service. Some of this work is short-notice, so people who are flexible and keen to pick up work would be ideal.

We are looking to take on people for casual shift-work through the busy Summer period and possibly longer. If you have a background in working in customer service positions, museums, galleries or in Hospitality and are flexible and keen for daytime, evening and weekend work, please send us your CV, cover letter and your availability - weekend availability is essential though.

Pay varies by placement and is usually between £7.83ph-£10.20ph. 

We will be arranging some small group interviews to meet potential candidates in the coming weeks.

You will need to have:

  • Availability through Summer holidays - July and August
  • Good weekend and evening availability
  • Customer Service experience within a similar sector – this could include retail, heritage, event work, bar work etc (not just museums!)

Please respond with a copy of your updated CV. Please also let us know if you have a Visa with any restrictions so we can discuss this in advance of a potential interview.

APPLY NOW

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.