Unique parts of London's underground history are opened to the public only once or twice a year, providing a small number of guests the opportunity to explore and learn about a well preserved historical time capsule, led by experienced tour guides.
The attraction also has a team of Visitor Services staff, led by a Duty Manager, to ensure all guests experience a fantastic visit. Your role as a CSA is to enthusiastically welcome, greet and register visitors to site, accompany them throughout the tour, ensuring safety and imparting knowledge.
We are looking for a fantastic team member to help run the tours through to the end of the year.
Shifts will be 8 hours hours long and you would probably average around 15 - 20 hours per week during tour-time.
Successful candidates must have:
Excellent customer service skills.
Experience in public health and safety requirements and evacuation procedures
Dedication and commitment
Great weekend availability and flexible approach to working
Ability to work as part of a team
A positive and proactive approach to work
A fairly good level of fitness as the role requires ascending and descending stairs several times a day
An interest in London’s history.
Interviews with Artisan People May 2019
Second Interviews with the Hidden London events team on Monday 11th June 2019
Training is in several parts at the various sites - all are compulsory and paid.
Pay rate: £10.44 hour.
Please apply with a CV and covering letter that addresses all of the above. Any application that does not address these points will be at a serious disadvantage.
Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.
Only successful candidates will be contacted.