FULL TIME Retail Assistant, National Museum

Artisan People are looking for four full time Retail Assistants to work in the shops of one of Central London's oldest and most renowned museums. You should have previous retail experience, a strong work ethic, have experience of busy environments and enjoy working with people.

Please note that this is a temporaryfull time position organised around a fixed but rolling rota. You should be able to provide mostly a full availability on an ongoing basis, including evenings and weekends. Good availability over the busy Summer.

The role runs from 30th May until 2nd September. You must be available for an Interview on the 23rd May with the Museum. Initial interviews will be held with Artisan People as soon as possible. 

You must have:

  • ·         Experience in retail or the busy service industry
  • ·         Fluency in English
  • ·         Excellent communication skills and ability to interact with visitors
  • ·         A positive and proactive approach to work
  • ·         Experience of working under pressure
  • ·         Team working and listening skills
  • ·         Cash and card handling experience

Your duties will include:

  • ·         Serving customers and selling products
  • ·         Processing card and cash payments
  • ·         Keeping the shop floor well-presented, clean and tidy
  • ·         Restocking and replenishing shelves
  • ·         Ensuring the smooth-running of the shop
  • ·         Providing excellent customer service

Pay is £8.00 per hour.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Please apply as soon as possible with a CV and covering letter. Any applications that do not address the above points in the covering letter will be at a serious disadvantage.

Only successful candidates will be contacted.

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Temporary Positions / Front Of House / Hosting / Gallery Assistants Etc

Artisan People have a number of clients who call on us for casual staff in a number of roles, such as Hosting, Gallery Assistants, Cloakroom, Retail, Customer Service. Some of this work is short-notice, so people who are flexible and keen to pick up work would be ideal.

We are looking to take on people for casual shift-work through the busy Easter break, but possibly longer. If you have a background in working in customer service positions, museums, galleries or in Hospitality and are flexible and keen for daytime, evening and weekend work, please send us your CV, cover letter and your availability - weekend availability is essential though.

Pay varies by placement and is usually between £7.83ph-£10.20ph. 

We will be arranging some small group interviews to meet potential candidates in the coming weeks.

You will need to have:

  • Availability through half term: 24th March - 15th April
  • Good weekend and evening availability
  • Customer Service experience within a similar sector – this could include retail, heritage, event work, bar work etc (not just museums!)

Please respond with a copy of your updated CV. Please also let us know if you have a Visa with any restrictions so we can discuss this in advance of a potential interview.

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Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Visitor Services - Heritage Museum

Artisan People are looking for skilled and motivated Visitor Services staff with relevant retail/gallery/ticketing experience to meet the high standards for one of Central London’s major Heritage museums.

For this position, you should enjoy working with the public and school groups, be commercially minded and have previous experience of working in a busy visitor/customer facing role. We are specifically looking for a good and consistent weekend availability and you will be guaranteed 20+ hours per week as a minimum. You must be flexible to increase your hours as needed by the museum during busier times.

Your skills:

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter):

  • Fluency in English
  • Great communication and team working skills
  • A commitment to providing excellent visitor service
  • Vigilance within surroundings and awareness of security and health and safety issues
  • Excellent presentation, punctuality and reliability
  • A positive and proactive approach to work

In this role you will be:

  • Part of a friendly and dynamic team
  • Working in a variety of visitor services positions throughout the museum (shop, galleries, ticketing desk, cloakroom etc.)
  • Invigilating and ensuring the safety of the visitors and exhibition pieces
  • Imparting knowledge and giving information to visitors

Dates:

  • The role will start Early May and will continue for at least three months (August 2018)
  • Training will be provided and paid
  • There will be a first interview with Artisan People and if successful a second interview with the museum on 15th or 17th May - we are looking to begin interviews immediately.

Pay: £10.44 per hour

Please apply with a CV and covering letter which addresses all of the above as soon as possible. Any application that does not address these points will be at a serious disadvantage.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Only successful candidates will be contacted.

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Full Time - Visitor Giving Assistant - National Museum

Artisan People are looking to put together a team of Donations Assistants and Active Sellers for one of Central London's oldest and most renowned museums. The team will be responsible for welcoming guests to the museum and encouraging and taking donations on behalf of the museum in the bag search area. You will also likely be answering visitor’s questions and acting as a first point of contact for the museum, so a friendly but focused approach to this role is essential.

Please note that this is a temporaryfull time position for 12 weeks organised around a fixed but rolling rota. You should be able to provide full availability for the 12 week period, including evenings and weekends.

The role runs from Wednesday 23rd May until Sunday 19th August. Initial interviews will be held from the 1st May at Artisan People, followed by a second interview at the museum on 14th or 16th May for selected candidates.

You must have:

·         Experience in retail or the busy service industry

·         Charity fundraising experience, or donations assistant at another museum would be ideal but not essential

·         Fluency in English and excellent communication skills and ability to interact with visitors

·         A positive and proactive approach to work

·         Experience of working under pressure in a busy environment

·         Team working and listening skills

·         Cash and card handling experience

·         Confidence in approaching guests and groups

Your duties will include:

·         Actively greeting guests and encouraging donations to the museum

·         Taking donations via a PDQ machine or cash

·         Be knowledgeable of the museums temporary exhibitions and permanent collections

Pay £8.50ph

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Please apply as soon as possible with a CV and covering letter to Rachel McCourt. Any applications that do not address the above points in the covering letter will be at a serious disadvantage.

Only successful candidates will be contacted.

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