Artisan People are looking for skilled and motivated Visitor Services staff with relevant gallery/ticketing/customer services experience to meet the high standards for one of Central London’s major Heritage museums.
For this position, you should enjoy working with the public and school groups, be commercially minded and have previous experience of working in a busy visitor/customer facing role. We are specifically looking for a good and consistent weekend availability and over the Christmas and New year period.
You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter):
Fluency in English
Great communication and team working skills
A commitment to providing excellent visitor service
Strong retail/cash handling skills
Vigilance within surroundings and awareness of security and health and safety issues
Excellent presentation, punctuality and reliability
A positive and proactive approach to work
In this role you will be:
Given around 20 hours work per week minimum - more hours on busier weeks and you would be expected to work flexibly to accommodate the museums varying needs
Part of a friendly and dynamic team
Working in a variety of visitor services positions throughout the museum (shop, galleries, ticketing desk, cloakroom etc.)
Invigilating and ensuring the safety of the visitors and exhibition pieces
Imparting knowledge and giving information to visitors
There will be a first interview with Artisan People and if successful a second interview with the museum on Tuesday 20th November.
Training will commence on 26th November for a week.
The role will continue until mid January, possibly longer if all is going well
You must be able to commit to working flexibly, including weekends.
Pay: £10.44 per hour
Please apply with a CV and covering letter which addresses all of the above as soon as possible to firstname.lastname@example.org.
Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.
Only successful candidates will be contacted.