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Wholesale Operations Manager

Full Time

+1

London

£55k- £60k p.a

A luxury skincare and makeup brand is searching for an experienced Wholesale Operations Manager to be based in London.

The role

As Wholesale Operations Manager, you will be responsible for the Operations function covering B2B wholesale sales for the client’s brands. You will need to oversee wholesale orders activities to ensure customers receive their orders correctly and promptly, whilst leading, motivating and training the Wholesale Operations team, ensuring sales and growth targets are met. Your key duties will be to:

  • Manage Operations activities, including order fulfilment, export paperwork and compliance documentation application.
  • Work collaboratively with the Sales teams on projects and forecasts.
  • Maintain strong relationships with warehouses, identifying opportunities to improve current processes.
  • Collaborate with the CFO on IT/Warehouse projects, such as EDI integration.
  • Work closely with Finance, Credit Control for account reconciliation.
  • Support the Ecommerce team with stock and order queries.
  • Collaborate with the Sales teams on expansion to specific territories.
  • Oversee the planning and execution of seasonal launches and PR campaigns.
  • Work closely with the Supply Chain Manager on inventory accuracy and fulfilment rates.
  • Create and improve existing reports showing open orders, invoicing, etc.
  • Provide weekly updates on projects and outstanding issues.
  • Manage the Operations team across both brands, conducting weekly one-to-one meetings and annual appraisals.

How you’ll dazzle us

The ideal candidate has a degree or equivalent in Operations Management. You have strong literacy and numerical skills, write effectively, and leverage management data. You are an IT whiz with advanced Microsoft Office expertise and ideally a strong grasp of ERP systems like SAP. Beauty industry experience within both large and small companies, honed in a luxury environment, is a plus.

Top-notch communicator with independent judgement, meticulous attention to detail, and strong people management skills completes the picture. You’re organised, flexible, and embody the “Make It Happen” spirit.

What’s next

If this sounds like you, apply today via the form below!

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    Specialist Recruiter

    Patrick Jamieson

    Patrick Jamieson

    Senior Beauty & Retail Permanent Recruitment

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