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Weekend Membership Recruiter

Flexible

+2

London

£11.95 per hour

This is an exciting and unique opportunity to work for the British Museum in London as a Weekend Membership Recruiter.

The Role

As a Weekend Membership Recruiter, your main responsibility will be to sell Museum Membership and increase the revenue, as well as providing excellent face-to-face customer service to Members and visitors in the front of house environment .

You’ll be working as part of a team of Membership Recruiters to sell Membership to visitors, renewals and upselling of additional cards and guest facilities to existing Members, working at the reception area of the Members’ Room during the Museum’s opening hours. You will deliver consistent levels of excellent customer care to all Members (existing or new recruits).

Working with the Membership Sales Manager, you’ll ensure timely stock takes of all marketing and fulfilment materials onsite to ensure adequate levels of all printed fulfilment materials and stationery are maintained. Where necessary, you will accurately process new Membership applications, renewals, gift aids, payments (including direct debits), exhibition bookings, event ticket applications and donations to agreed procedures and service level standards.

Other requirements of the role will include: supporting the administration and organisation of Members’ events; packing and distributing Membership materials (temporary cards, application forms, welcome packs) to the Membership desk, Members’ Room and Box Office; and providing cover whilst acting as visitor service support within the Members’ Room and the Membership Desk.

How you’ll dazzle us

To be successful in this role, you must have experience of sales in heritage, tourism or retail, and have excellent face-to-face customer service skills. You should have strong attention to detail and accuracy when inputting information, be a flexible team player and be able to communicate clearly and concisely with visitors, team members and managers.

The right candidate must be available to work Friday, Saturday and Sunday every week, part time between 20-25 hours per week.

What happens next

If this sounds like your dream job, why wait? Apply now via the form below, and we’ll be in touch!

Apply Now

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    Specialist Recruiter

    Raffaella Necci

    Raffaella Necci

    Museums and Heritage Recruiter

    Email Raffaella

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