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Visitor Experience Host – Visitor Centre

Full Time

Windsor

£22,893 per annum

This is an exciting opportunity to join the world famous Windsor Estate, which welcomes over 5 million visitors a year. As Visitor Experience Host, you will act as an ambassador for Windsor Great Park and provide an exceptional standard of customer service.

Could this be you?

You are a brilliant and friendly communicator, with the ability to quickly anticipate problems and identify solutions. You are highly customer oriented and have a real enthusiasm for Windsor Great Park and its vibrant history.

The role

The primary purpose of this role is to offer an engaging and friendly customer experience, ensuring that visitors feel welcomed and get the most out of their visit. You will be responsible for maintaining stock knowledge of our retail experience, as well as liaising with the catering team and other third parties to ensure a fantastic visitor experience.

You will respond to visitor feedback, administer first aid when needed and play your part in ensuring the area is an inviting and safe place for our visitors.

A key aspect of the role will be to promote our membership offering and to contribute to improvements in customer service and visitor satisfaction in general. You’ll also promote the Savill Garden and encourage visitors to buy a ticket to visit.

How you’ll dazzle us

You will need to have a proven track record in an environment where the customer comes first. An excellent and confident communicator, you will be approachable and enthusiastic, as well as being capable of resolving concerns in a professional manner.

First Aid Training and previous admissions/ticket selling experience are desirable, but full training will be given.

What happens next

If you believe you could be the Visitor Experience Host we are looking for, apply now by completing the form below and we’ll be in touch!

Apply Now

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    Specialist Recruiter

    Tim Seyner Harness

    Tim Seyner Harness

    Founder Director

    Email Tim

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