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Visitor Communications Coordinator – The Crown Estate, Windsor Great Park



£28,000 p/a

Artisan People are assisting our client and are recruiting for a number of key hires within the Windsor Visitor Team. The Windsor Estate covers approximately 15,800 acres and includes Windsor Great Park, the Home Park of Windsor Castle, and Swinley Forest. Windsor is the only Royal Park & Forest managed by The Crown Estate. The Crown Estate is a £14bn real estate business specialising in commercial property in central London, prime regional retail and offshore wind. It also has a substantial rural and coastal portfolio and manages the seabed around England, Wales and Northern Ireland. Established by an Act of Parliament, as an independent commercial business it returns 100% of its annual profits to the Treasury for the benefit of the public finances. This has totalled £2.7bn over the last ten years.

The Windsor Estate welcomes over 5 million visitors every year, making it one of the country’s most visited tourist destinations. The Visitor team manage all visitor communications and engagement, catering, retail and car park services across the Estate.

The business is undergoing an exciting period of transformation with a number of high-profile development projects in the pipeline and this role will support this expected growth and position the business well to consistently deliver the best visitor experience.

Visitor Communications Coordinator

Job summary

The purpose of this role would be to optimise visitor engagement and delivery of the visitor experience via the development and coordination of marketing collateral across all channels and to coordinate the events programme e.g. Art in the Garden/Theatre in the Garden and Friends event programmes.

Key responsibilities

  • Coordinate the production of marketing materials, including leaflets, posters, brochures, newsletters and e-newsletters to time and budget
  • Work with the Ticketing and Digital Coordinator to create compelling content across all channels
  • Write and proofread copy
  • Liaise with designers and printers to deliver materials to time and budget
  • Organise photo shoots
  • Coordinate market research projects
  • Contribute to plans
  • Support the team to manage images and video including cataloguing
  • Evaluate campaigns
  • Coordinate events programme e.g. Art in the Garden/Theatre in the Garden and Friends event programmes
  • Undertake other duties to assist in the smooth and efficient running of the department, including some evening and weekend work

Skills and Experience

  • Excellent communications skills, creative with the ability to write relevant and engaging content
  • Methodical with excellent organisational and time management skills
  • Strong copy and proof-reading skills
  • Meticulous attention to detail
  • Proactive and able to work alone using initiative
  • IT proficient, with good knowledge of Microsoft packages, particularly Word and Excel, as well as In-Design and e-newsletter platforms

Experience required

  • Relevant degree or equivalent experience
  • Previous experience in a role coordinating deadlines and working on multiple projects, ideally in a marketing environment
  • Experience of working with multiple stakeholders such as different departments in an organisation and/or creative agencies and printers

Full-time hours 40 hrs per week, usually Monday to Friday 08:00-17:00 with occasional weekend requirement. 

This role is based in Windsor, there is limited public transport around this area so you must be local or able to travel. 

The advert will run for two weeks initially with the option to extend if required. First stage successful candidates will have an initial phone conversation with Artisan People discussing details and location of the role and client and suitability. A second stage interview will be arranged for successful candidates in person at Windsor Great Park.

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    Specialist Recruiter

    Tilly Thorneycroft

    Tilly Thorneycroft

    Museums & Galleries Division Manager

    Email Tilly

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