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We are on the hunt for an energetic and innovative Retail Manager for the brand new, large-scale immersive art attraction based at Marble Arch – Frameless.

Frameless will offer visitors a culturally rich, immersive, multi-dimensional, entertainment experience within its London venue, which covers 30,000 square feet. The new attraction will be a multi-genre and multi-artist experience, featuring iconic masterpieces from the likes of Cezanne, Kandinsky, Monet, Canaletto, Rembrandt and Klimt to name just a few,

This is set to be a ground-breaking immersive digital experience, bringing in millions of visitors per year. This role offers the successful candidate an opportunity to join a highly motivated management team at the start of an exciting journey.


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The role

Reporting to the Operations Manager, as Retail Manager you will lead a commercially high performing customer-facing retail team, organising staff timetables and holiday cover. You will be responsible for inventory records, stock movements and delivery processing. You will also work in conjunction with the Merchandise Manager to monitor stock levels to ensure replenishment orders are placed in good time.

Leading by example, you will provide the highest level of customer service at all time and motivate your team to do the same. You’ll lead the opening and closing store activities, perform cashier duties as needed and maintain visual merchandising standards in line with brand guidelines.

How you’ll dazzle us

The perfect candidate is someone with a minimum of 5 years retail management experience preferably in a visitor attraction environment. They must also have a proven knowledge of Health and Safety and be First Aid Trained.

You must be able to lead, inspire and motivate a team and support them with clear objectives, KPI and feedback . Above all we are looking for someone enthusiastic, organised and well-presented who has an energetic, positive attitude and provides outstanding customer service.

This is a full time contract and you must be able to work a flexible schedule.

What happens next

If this sounds like the perfect job for you, apply now via the form below!

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    Specialist Recruiter

    Tim Seyner Harness

    Tim Seyner Harness

    Founder Director

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