Operations Assistant

An innovative health and beauty brand is on the hunt for a dedicated Operations Assistant to join the Operations team full time in West London.

The role

As an Operations Assistant, you will be responsible for daily management tasks, assisting the Head of Operations and International Sales Director. Your key responsibilities will be to:

• Manage day-to-day customer order fulfilment working closely with the Warehouse and Production team
• Receive, process and route orders and order changes, tracking for timely response
• Support on-time delivery and identify and resolve transportation issues and present appointments for customers
• Interact with clients, assisting them with all aspects of products and sales
• Lead cross-functional communication to ensure alignment and support order execution
• Cooperate with different departments to improve business operations
• Analyse data, identify opportunities, and create reports and presentations
• Identify cost reduction opportunities and efficiency improvements
• Monitor procedures and implement departmental quality-control programmes as required

How you’ll dazzle us

The ideal candidate will have a minimum of 2 years’ experience as an Operations Assistant or similar role, and have exceptional verbal and written communication skills. You should have excellent attention to detail, superb organisation skills and a growth mindset.

As a problem solver and confident communicator, you’ll be able to resolve issues quickly and develop and improve customer relations. You are required to work well in a fast paced environment and prioritise tasks effectively. Proficiency in technology especially Microsoft Office applications is a necessity and some international account experience in a Head Office is desirable.

What’s next

If this sounds like you, apply today via the form below!