Casual Visitor Experience Assistants

Looking for casual work this summer?

Do you have a passion for outstanding customer service and want to work at the iconic St Paul’s Cathedral?

Then read on…

The role

As a Vistior Experience Assistant you will be providing invigilation of the Cathedral floor, galleries, exterior approaches and entrances. Each shift you will be maintaining awareness of surroundings with security in mind, communicating suspicious circumstances appropriately, responding to emergency situations and summoning help as required.

You will be proactively managing crowding visitors and queues, ensuring at all times that visitors remain informed and receive clear information. You may also be required to escort lost children and help reunite them with their groups/families in accordance with Cathedral procedures.

As required you will be expected to assist with the evacuation / invacuation of the Cathedral in line with Cathedral procedures.

Sound like you?

You will need to be someone who has a passion for working the public and providing excellent customer service. You will have a friendly, calm and helpful disposition and are happy communicating with a range of people.

Observant, honest and with high levels of integrity you must be able to work at heights as you will need to be able to climb the steps of cathedral’s indoor and outdoor galleries and work outside in all weather, as part of the regular duties.

Advanced skills in a language other than English that has significant representation among visitors to the Cathedral.

PLEASE NOTE: You must commit for a minimum of 3-4 shifts per week.