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Business Manager

Full Time

+1

North England

£30k - £32k p.a.

Our client, a luxury innovative skincare brand, is on the hunt for a Business Manager to fulfil a multi-site role, serving visits from Birmingham to Edinburgh.

The role

As Business Manager, you will be responsible for ensuring the counter and staff meet and exceed goals set by the company. Through coaching and developing the team, the Business Manager will ensure that each employee meets and exceeds KPI targets. Your key responsibilities will be to:

  • Achieve targets for items per transaction, average sales value, and business mix.
  • Schedule, set goals, provide feedback, educate, coach, and lead by example.
  • Track individual performance, address employee issues, and ensure high grooming standards.
  • Stay connected with the Sales and Education Manager, inform the team, and build positive relationships across all levels.
  • Organise impactful on-counter events that exceed target goals.
  • Ensure timely preparations, adherence to marketing directives, and post-event feedback.
  • Submit accurate paperwork, manage counter displays, assist with stock replenishment, track inventory, and report issues.
  • Serve as a bridge between store and brand, and report maintenance and safety concerns.

How you’ll dazzle us

The ideal candidate will have over 3 years of experience in a management capacity within the retail industry. You should be proficient in English language skills with excellent communication abilities and hold a NVQ Level 2 beauty therapy qualification or higher.

You must demonstrate a proven ability to mentor and guide a team towards achieving sales targets and possess outstanding interpersonal and communication skills. You exhibit a genuine passion for skincare, along with a deep understanding of industry trends and products. You thrive in a fast-paced, customer-focused environment and are capable of engaging with management at all organisational levels.

What’s next

If this sounds like you, apply today via the form below!

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    Specialist Recruiter

    Patrick Jamieson

    Patrick Jamieson

    Senior Beauty & Retail Permanent Recruitment

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