Artisan People are recruiting a team of casual visitor experience assistants for a highly renowned London heritage institution for the length of a major upcoming exhibition. This team will support the visitor experience department in public-facing capacities at the entrance and exit to the exhibition space during what is expected to be a very busy time. 

Candidates must know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment.

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

  • Fluency in English and excellent communication skills
  • A commitment to providing the best visitor experience possible
  • Vigilance within surroundings and awareness of security issues
  • Excellent presentation, punctuality and reliability
  • Alertness for quick response to emergency situations and evacuations
  • Engaging with visitors, actively promoting exhibitions and ticket sales
  • Be able to work in a busy cloakroom including manual lifting
  • Positive and proactive approach
  • Cash handling and processing card payments

This role will involve a commitment of around 20-30 hours each week, with an emphasis on weekends. It's expected that staff will work 2 in 3 weekends. Shifts will be 6 hours long with a paid break.

We are also looking for applicants who can work only weekends, i.e. 12 hours across Saturday and Sunday - please specify which rota you are interested in when applying.

Successful candidates will have a DBS (Criminal Record) check conducted by the client after the selection process - anything but a clear return on this check will result in non-eligibility for the role.

Start date for this role will be mid-October and the assignment continues until March 2018. Pay is £9.75/hr.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Please state in your application which role you are applying for. Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role).