Full Time Retail Assistants, National Cultural Institution

Artisan People are recruiting a team of retail assistants for a highly renowned London heritage institution for the length of a major upcoming exhibition. This team will support the Retail Department during what is expected to be a very busy time. 

You should have extensive previous retail experience, a strong work ethic, have experience of busy environments and enjoy working with people. 

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

You must have:

  • Great retail experience - preferably within the cultural sector
  • Fluency in English
  • Excellent communication skills and ability to interact with visitors
  • A positive and proactive approach to work
  • Experience of working under pressure
  • Team working and listening skills
  • Cash and card handling experience

Your duties will include:

  • Serving customers and selling products
  • Processing card and cash payments
  • Keeping the shop floor well-presented, clean and tidy
  • Restocking and replenishing shelves
  • Ensuring the smooth-running of the shop
  • Providing excellent customer service

This is a temporary role, lasting roughly 5 months, in support of the permanent team. Hours will be rostered at 35 hours a week across 5 days (7 hour shifts), including every weekend. We are specifically looking for a good and consistent weekend availability, and you must be prepared to make yourself available for other particularly busy periods.

Successful candidates will have a DBS (Criminal Record) check conducted by the client after the selection process - anything but a clear return on this check will result in non-eligibility for the role.

Start date for this role will be mid-October and the assignment continues until March 2018. Pay is £9.75/hr.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Please state in your application which role you are applying for. Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role).

Sunday Only Visitor Services Assistant, National Museum

Artisan People are recruiting Sunday Only gallery assistants for a world renowned national museum in central London. The museum has a superb reputation for representing history and culture and its staff facilitate the presentation of its collection to as wide audience as possible.

You will know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment.

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

  • Fluency in English and excellent communication skills
  • A commitment to providing the best visitor experience possible
  • Vigilance within surroundings and awareness of security issues
  • Excellent presentation, punctuality and reliability
  • Alertness for quick response to emergency situations and evacuations
  • Engaging with visitors, actively promoting exhibitions and ticket sales
  • Be able to work in a busy cloakroom including manual lifting
  • Positive and proactive approach

This role is a Sunday Only assignment - the only contracted hours are 0940-1740 every Sunday (occasional overtime on other days is also available).

Important dates:

  • Induction at Artisan People - 6th October (1 hour)
  • Induction at the museum - 10th to the 13th and the 15th October
  • Induction hours are 1000-1700 each day, with Fridays being a later finish. Sunday 15th October is shadowing 0940-1740.
  • Hours of work once you start the role are 0940-1740 every Sunday.
  • Contracts continue until 30th March

Sunday-only staff are paid £7.50 p/h, rising to £9.40 p/h after 12 weeks.

Artisan People is an inclusive employer and we recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Candidates are encouraged to apply as soon as possible with a CV and covering letter.

APPLY NOW

Ticketing & Information Assistant, National Museum

Artisan People are recruiting ticketing and information assistants for a world renowned national museum in central London. The museum has a superb reputation for representing history and culture and its staff facilitate the presentation of its collection to as wide audience as possible.

You will know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment. This role is focused on the box office and information desk positions in the museum, so prior experience in these posts is desirable.

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

  • Fluency in English and excellent communication skills
  • A commitment to providing the best visitor experience possible
  • Vigilance within surroundings and awareness of security issues
  • Excellent presentation, punctuality and reliability
  • Alertness for quick response to emergency situations and evacuations
  • Engaging with visitors, actively promoting exhibitions and ticket sales
  • Be able to work in a busy cloakroom including manual lifting
  • Experience working with a computer-based ticketing / booking system
  • Positive and proactive approach

You must be prepared to work overtime at short notice, particularly for evening or members’ events, early mornings or late nights.

Important dates:

  • Induction at Artisan People - 6th October (1 hour)
  • Induction at the museum - 10th to the 13th October
  • Induction hours are 1000-1700 each day, with Fridays being a later finish.
  • Hours of work once you start the role are variable shifts between 0850 and 1805 (2040 finish on Fridays), average of 36 hours a week
  • Contracts continue until 30th March

Pay is £7.50 p/h, rising to £10.71 p/h after 12 weeks.

Artisan People is an inclusive employer and we recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role)

NOTE: In your application, please specify whether you are looking for full time, part time or Sunday only work. 

APPLY NOW

 

Visitor Service Assistant - National Museum

Artisan People are recruiting gallery assistants for a world renowned national museum in central London. The museum has a superb reputation for representing history and culture and its staff facilitate the presentation of its collection to as wide audience as possible.

You will know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment.

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

  • Fluency in English and excellent communication skills
  • A commitment to providing the best visitor experience possible
  • Vigilance within surroundings and awareness of security issues
  • Excellent presentation, punctuality and reliability
  • Alertness for quick response to emergency situations and evacuations
  • Engaging with visitors, actively promoting exhibitions and ticket sales
  • Be able to work in a busy cloakroom including manual lifting
  • Positive and proactive approach

You must be prepared to work overtime at short notice, particularly for evening or members’ events, early mornings or late nights.

There are 3 roles we are hiring for:

  • Full-time (Averages 5 days per week, 0940-1740)
  • Sunday-Only (Every Sunday 0940-1740, occasional overtime available)
  • Part-time (Average 5 days a week but 1100-1500 each day)

Important dates:

  • Induction at Artisan People - 6th October (1 hour)
  • Induction at the museum - 10th to the 13th October
  • Induction hours are 1000-1700 each day, with Fridays being a later finish.
  • Hours of work once you start the role are 0940-1740 (0940-2040 on Fridays) / 1100-1500 for part-time
  • Contracts continue until 30th March

Pay is £7.50 p/h, rising to £10.71 p/h after 12 weeks.
Sunday-only staff are paid £7.50 p/h, rising to £9.40 p/h after 12 weeks.

Artisan People is an inclusive employer and we recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role)

NOTE: In your application, please specify whether you are looking for full time, part time or Sunday only work. 

APPLY NOW

 

HISTORIC LONDON VISITOR ATTRACTION – Customer Services Assistant

A unique part of London's underground history is opened to the public only once or twice a year, providing a small number of guests the opportunity to explore and learn about a well preserved historical time capsule, led by experienced tour guides.

The attraction also has a team of Visitor Services staff, led by a Duty Manager, to ensure all guests experience a fantastic visit. Your role as a CSA is to enthusiastically welcome, greet and register visitors to site, accompany them throughout the tour, ensuring safety and imparting knowledge.

Opening only on Wednesday, Thursday and Friday afternoon/evening and all day Saturday and Sunday, the CSA team can expect 3 shifts per week. Shifts may be as long as 12 hours on weekend days, so you must be prepared for this.

Successful candidates must have:

  • Excellent customer service skills.
  • Experience in public health and safety requirements and evacuation procedures
  • Dedication and commitment
  • Great weekend availability and flexible apprach to working
  • Ability to work as part of a team
  • A positive and proactive approach to work
  • A fairly good level of fitness as the role requires ascending and descending stairs several times a day
  • An interest in London’s history.

 Dates - please check all of these against your diary before applying

  • Interviews with Artisan People week w/b October 2nd.
  • Second Interviews with the events team on Monday 16/10/17
  • Training is on 23rd and 24th October - you must be able to attend all days
  • The event runs until 3rd December.
  • 20-25 hours per week

Pay rate: £9.89 hour.
Training will be provided. 

Please apply with a CV and covering letter that addresses all of the above. Any application that does not address these points will be at a serious disadvantage. 

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Only successful candidates will be contacted.

APPLY NOW

Visitor Services Assistants at Major London Heritage Venue

Artisan People are looking for skilled and motivated Visitor Services staff with relevant gallery/ticketing/customer services experience to meet the high standards for one of Central London’s major Heritage museums.

For this position, you should enjoy working with the public and school groups, be commercially minded and have previous experience of working in a busy visitor/customer facing role. We are specifically looking for a good and consistent weekend availability. 

Your skills:

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter):

  • Fluency in English
  • Great communication and team working skills
  • A commitment to providing excellent visitor service
  • Strong retail/cash handling skills
  • Vigilance within surroundings and awareness of security and health and safety issues
  • Excellent presentation, punctuality and reliability
  • A positive and proactive approach to work

In this role you will be:

  • Part of a friendly and dynamic team
  • Working in a variety of visitor services positions throughout the museum (shop, galleries, ticketing desk, cloakroom etc.)
  • Invigilating and ensuring the safety of the visitors and exhibition pieces
  • Imparting knowledge and giving information to visitors

Dates:

  • The role will start in October for the remainder of 2017 and possibly into the new year.
  • Training will be provided and paid
  • There will be a first interview with Artisan People and if successful a second interview with the museum mid-October

Pay: £9.89 per hour

Please apply with a CV and covering letter which addresses all of the above as soon as possible. Any application that does not address these points will be at a serious disadvantage.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently under-represented in the cultural heritage sector, to be proportionally representative of society.

Only successful candidates will be contacted.

APPLY NOW

Part-Time Visitor Experience Assistants, National Cultural Institution

Artisan People are recruiting a team of casual visitor experience assistants for a highly renowned London heritage institution for the length of a major upcoming exhibition. This team will support the visitor experience department in public-facing capacities at the entrance and exit to the exhibition space during what is expected to be a very busy time. 

Candidates must know the importance of a unique visitor experience in a museum. You must enjoy interaction with the public and have previous experience working in a busy customer facing environment.

You must be able to demonstrate the following abilities or experiences (please include, with examples, in covering letter): 

  • Fluency in English and excellent communication skills
  • A commitment to providing the best visitor experience possible
  • Vigilance within surroundings and awareness of security issues
  • Excellent presentation, punctuality and reliability
  • Alertness for quick response to emergency situations and evacuations
  • Engaging with visitors, actively promoting exhibitions and ticket sales
  • Be able to work in a busy cloakroom including manual lifting
  • Positive and proactive approach
  • Cash handling and processing card payments

This role will involve a commitment of around 20-30 hours each week, with an emphasis on weekends. It's expected that staff will work 2 in 3 weekends. Shifts will be 6 hours long with a paid break.

We are also looking for applicants who can work only weekends, i.e. 12 hours across Saturday and Sunday - please specify which rota you are interested in when applying.

Successful candidates will have a DBS (Criminal Record) check conducted by the client after the selection process - anything but a clear return on this check will result in non-eligibility for the role.

Start date for this role will be mid-October and the assignment continues until March 2018. Pay is £9.75/hr.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Please state in your application which role you are applying for. Candidates are encouraged to apply as soon as possible with a CV and covering letter (addressing all aspects of the role).

 

Stockroom Assistant, National Museum

Artisan People are looking for a dedicated and hard-working Stockroom Assistant to work at one of the oldest and most well-known museums in the world. It is a physically demanding position involving large amounts of manual lifting though rewarding to work in such an environment.

Please note that this is a full time, temporary position with the possibility of becoming permanent. As successful candidate you should be fully available on an ongoing basis including weekends and some evenings.

We are looking for someone to start as soon as possible.

You should:

  • Have good communication and numeracy skills
  • Have a proactive and positive approach to work
  • Be physically able to lift and move large amounts of stock according to H&S guidelines
  • Be able to work quickly and efficiently
  • Have a good level of fitness
  • Have good listening skills and be able to take instruction
  • Have experience of working in the busy retail industry
  • Have experience of working in a warehouse/stockroom
  • Have basic IT skills

Your responsibilities will include:

  • Check deliveries
  • Unpack and store stock in correct and safe locations
  • Pack up stock to be returned to suppliers
  • Keep stockroom organised and clean
  • Adhere to Health & Safety guidelines
  • Ensure stock is rotated on a regular basis
  • Supply stock to the museum shops
  • Liaise with shop and stock managers
  • Ensure records of goods going in and out is correct and up-to-date

Pay is £9/hr.

Successful candidates will have a DBS (Criminal Record) check conducted by the client after the selection process - anything but a clear return on this check will result in non-eligibility for the role.

Please apply as soon as possible with a CV and covering letter.

Artisan People is an inclusive employer and recognise difference as crucial to our organisation, as well as allowing a greater connection with various audiences. We welcome applications from candidates of all backgrounds and are particularly interested in those from individuals with visible or non-visible differences that are currently underrepresented in the cultural heritage sector, to be proportionally representative of society.

Only successful candidates will be contacted.

APPLY NOW